What charting software should you use?

in Measurement, Process Improvement, Reviews, Technology

Understanding variation is an essential part of improvement work. Using run charts and Shewhart control charts to track measures and learn about processes is key. So, a common question I get is: What software should I use? Here are three recommendations for most users. 1) Microsoft Office Excel (or equivalent) (Mac & Windows) While there […]

Are you really going to post that?

in Other Stuff, Reflections, Technology

In June, I attended my sister’s wedding back home in my hometown of Greenfield, Mass. It was a great event and I got to see many old friends and family. Several guests were also Facebook “friends” of mine, but to be honest I had forgotten because they are virtually inactive. In talking with them, I […]

20 Day Challenge Day 14 – Email Marketing

in Best Practices, Other Stuff, Technology

Part of running a business includes marketing. Many small businesses have a limited budget for fancy marketing strategies. It’s tough and expensive to create and produce slick materials and advertise to your target audience. Don’t get me started at the idea of cold calling. With the rapid growth of the Internet, email and social media […]

20 Day Challenge Day 5 & Digital Life Security

in In The News, Technology

Timer started. — Last night I was brainstorming several topics to post on the blog in the coming days and then I read the story of Mat Honan in Wired. You can read it here. Matt is a writer for Wired magazine and recently he was severely hacked, resulting in loss of digital files, financial risk, and embarrassing posts on […]

How does Google’s Chromebook Change Us?

in In The News, Technology

Yesterday, at its developers conference, Google, Inc announced its next big move…the Google Chromebook…a computer designed solely as a gateway to the internet using the Google Operating System based on the Chrome browser. Turn it on, and it starts up in less than 10 seconds. Once on the internet (via a Wi-Fi connection or a built in […]