U.K. Ambulance Today – Ambulance Trigger Tools

in Best Practices, Measurement, Medic Care Systems, Process Improvement, Research

The Winter edition of Ambulance Today, Europe’s leading ambulance magazine, featured an article authored by David M. Williams, Ph.D. The piece focused on efforts in the U.S.A. and U.K. to develop a Global Trigger Tool to measure patient harm in ambulance services based on the in-hospital Global Trigger Tool developed by the Institute for Healthcare […]

Upcoming Paper on Austin EMS System Profiled

in In The News, Medic Care Systems, Research

In Fact Daily, an independent subsidiary of the Austin-American Statesman that covers city hall and local politics, covered a recent study soon to be published by David M. Williams, Ph.D. The paper is a study of the Austin-Travis County EMS System and is the feature article in the September 2013 Journal of Emergency Medical Services. […]

What makes a hospital (or any organization) great?

in health care, In The News, Research

On St. Patrick’s Day, the New York Times published a story about what makes hospitals great. The article was the result of a qualitative study published this week in the Annals of Emergency Medicine looking at the what distinguishes top performing hospitals from low performing hospitals in the care of acute myocardial infractions (“heart attacks”). […]