The Basic Improvement Toolkit

in Action Learning, Education, Measurement, Process Improvement

As an improvement advisor in large scale improvement collaboratives, one of my responsibilities is to provide instruction on the theories and tools of improvement science. A key aim is to teach this content at a level appropriate for the audience and even more importantly enable people to turn around and apply the concepts to their own work. […]

Edutopia – Designers Agreement

in Design, Education

 I like this. It’s called the Designer’s Agreement and I discovered it on a website called Edutopia that is sponsored by the George Lucus Educational Foundation. It includes information and great videos about applying design thinking to education improvement. Thanks to Sandy Speicher, Education Lead at IDEO for sharing the link. Designer’s Agreement 1. Everybody is a designer. We think of […]

ESO Wave 2011 – Data for Learning and Improvement

in Conference, Education, Medic Care Systems, Process Improvement

More than a 100 people convened in Austin, TX at the Austin Convention Center for Wave 2011. Sponsored by ESO Solutions, a technology company developing solutions for emergency medical services organizations, Wave 2011 is a 2-day conference produced for its clients. It brings industry leaders and ESO’s deep pool of talented staff together to provide […]