Did Homicides Really Go Down in Austin?

in Measurement

“Murder Numbers Decrease” is the headline in today’s Austin-American Statesman. Public safety reporter Ciara O’Rourke reports on the Austin Police Department’s homicide data released for 2013. Her report indicates there were 24 homicides in Austin in 2013 and that was the least amount in the last three years. Has the homicide rate in Austin really [...]

U.K. Ambulance Today – Ambulance Trigger Tools

in Best Practices, Measurement, Medic Care Systems, Process Improvement, Research

    The Winter edition of Ambulance Today, Europe’s leading ambulance magazine, featured an article authored by David M. Williams, Ph.D. The piece focused on efforts in the U.S.A. and U.K. to develop a Global Trigger Tool to measure patient harm in ambulance services based on the in-hospital Global Trigger Tool developed by the Institute [...]

EMS World: A New Face of Improvement

in In The News, Medic Care Systems, Process Improvement

    John Erich, Associate Editor for EMS World, authored a feature article titled A New Face of Improvement: How the theories of the Institute for Healthcare Improvement are affecting patient care and EMS. The article featured David M. Williams, Ph.D. and IHI Executive Director Frank Federico, RPh. and describes some of the core concepts [...]

Paper: Is Austin’s EMS System Broken?

in Around Town, In The News, Medic Care Systems

  Is Austin’s EMS System Broken? That was the question that resulted in a feature article for the September issue of the Journal of Emergency Medical Services (JEMS) authored by me (TrueSimple’s own David M. Williams, Ph.D.). JEMS requested the paper after EMS industry leaders noted numerous critical stories in the local Austin press about [...]

What charting software should you use?

in Measurement, Process Improvement, Reviews, Technology

Understanding variation is an essential part of improvement work. Using run charts and Shewhart control charts to track measures and learn about processes is key. So, a common question I get is: What software should I use? Here are three recommendations for most users. 1) Microsoft Office Excel (or equivalent) (Mac & Windows) While there [...]

Announcing a Collaboration – Washko & Associates

in In The News, Medic Care Systems, Work

  Emergency Medical Services (EMS) Systems are a unique niche at the crossroads of public health, health care, public safety, and transportation. As a former paramedic, EMS consultant, and ambulance system researcher, I have worked with EMS systems for 23 years; most recently through the application of improvement science to enhance EMS organizational performance. Washko [...]

Are you really going to post that?

in Other Stuff, Reflections, Technology

In June, I attended my sister’s wedding back home in my hometown of Greenfield, Mass. It was a great event and I got to see many old friends and family. Several guests were also Facebook “friends” of mine, but to be honest I had forgotten because they are virtually inactive. In talking with them, I [...]

In search of electronic file naming conventions

in Best Practices, Other Stuff, Work

Anyone who has worked with me has likely experienced my efforts to find some great file I want to share and then watch me struggle to easily retrieve it off my MacBook Air. As process focused as I am, I have been laxed in developing a good system for electronic file folder and file naming [...]