Halloween Spirit

in Around Town

Being a household with small kids, this weekend has been filled with Halloween events. Nate’s preschool had its annual party, which is great for the little ones and Ella’s elementary school produced another fantastic Highland Park Elementary HOOT Carnival. The HOOT is produced by the PTA and raised $40,000 last year for the school. This weekend also […]

Client Profile – Mecklenburg EMS Agency, Charlotte, NC

in Client Profile

Mecklenburg EMS Agency (MEDIC) is the Emergency Medical Services provider for the Charlotte-Mecklenburg, NC metropolitan area. The executive director, Joe Penner, is a longtime student of improvement science and regularly attends the Institute for Healthcare Improvement National Forum and is a certified Improvement Advisor through IHI’s professional development program. Joe studied Dr. Deming’s concept of […]